Powering The Innovation.
Subscribe to our newsletter and stay updated about VNL.
Vihaan Networks Limited (“VNL “) is concerned about the privacy of its users (“You” “Your” “Yourself”) accessing its website located at https://vnl.in/ (“Website”) and has provided this Privacy Policy (“Policy”) to familiarize You with the manner in which VNL collects, uses, and discloses Your information collected through the Website. By using the Website, You agree to the terms and conditions of this Policy. If you do not agree with the terms and conditions of this Policy, please do not proceed further to use this Website.
This Policy explains how VNL collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses, and protects such information through the Website. For the purposes of this Policy, Personal Information is data that can be used to uniquely identify or contact a single and natural person i.e., Personally Identifiable Information (“Personal Information”). Personal Information for the purposes of this Policy shall include, but not limited to, information regarding Your name, address, telephone number, date of birth, gender, e-mail address, health data, financial data etc. You may need to provide VNL Your Personal Information during the course of using some services of the VNL , for instance, creating a User ID, provide information in Your account while registering on the Website, or provide financial information while making an online purchase, upload content, participate in any online survey or contest, communicate with VNL ‘s customer service by phone, email or otherwise, provide reviews for the content available on the Website. VNL collects only such Personal Information that VNL believes to be relevant and is required to understand you or your interests. Personal Information does not include information that is anonymous, aggregated or is no longer identifiable to a natural person. VNL collects Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to provide You with a customized Website experience, to notify You of any updated information and new activities and other related functions offered by VNL , keep You informed about latest content available on the Website, special offers, and other products and services of VNL , to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with VNL or to prevent fraud and unlawful use. In an effort to make our Website effective, certain information may be collected each time you visit the Website. Such information may be stored in server logs. These encrypted statistics do not identify you personally but provide us the information regarding your visit to the Website and the type of user who is accessing our Website and certain browsing activities by You. This data may include IP address of Your server from where the Website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of Your system and the Website You last visited before visiting to our Website. The duration of Your stay on our Website is also stored in the session along with the date and time of your access. These data are used by VNL to understand the use and number of users visiting the Website. Some of the information related to the Website and Your visit to the Website may be shared by and with the sponsors, investors, advertisers, developer, strategic business partners of VNL and some associates in order to enhance and grow our business and the Website to which you give your irrevocable consent but we assure that these information will never include any of Your Personal Information. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major Websites. When You use the Website, VNL ‘s servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about Your activities on the Website; for instance by way of cookies and you give you irrevocable consent for the same and for the said process of information collection, VNL will not be held liable or responsible in any manner whatsoever. Cookies are text files containing small amount of data/information downloaded to your computer or mobile device that enable our Website platforms to remember You as per Your usage of Our platforms that is sent to a user’s browser from a web server and is eventually stored on a user’s computer hard drive and allow Us to provide You with a personalised/customised feed for an enjoyable experience. This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to VNL. Whether You want Your web browser to accept cookies or not is up to You. If You haven’t changed Your computer’s settings, most likely Your browser already accepts cookies. Most browser technologies allow You to choose whether to accept cookies or not. You can either refuse all cookies or set Your browser to alert You, each time a website tries to set a cookie. If You choose to decline cookies, You may not be able to fully experience all features of the Website. You can also delete Your browser cookies or disable them entirely, but this may significantly impact Your experience with the Website and may make parts of the Website non-functional or inaccessible. We recommend that You leave them turned on. We use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about Your visits to our Website, and Your interaction with our products and services. and for the said process VNL will not be held liable or responsible in any manner whatsoever. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. VNL also uses the log file like other website servers which is the standard measures. They include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use them to analyse trends, administer the site, track a user’s movement, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. VNL DOES NOT trade or sell Your Personal Information in any manner, except as specified herein or if express consent is sought from you. Personal Information provided by You is used only: (a) To facilitate Your use of the Website; (b) To respond to Your inquiries or fulfil Your requests for information about the various services; (c) To provide You with information about VNL ‘s products/services and to send You information, materials, and offers from VNL ; (d) To send You important information regarding the Website, changes to VNL ‘s terms, conditions, and policies and/or other administrative information; (e) To send You surveys and marketing communications that VNL believes may be of interest to You; (f) To personalize Your experience on the Website and VNL ‘s other websites by presenting advertising, products and offers tailored to You; (g) To help You address Your problems with the Website including addressing any technical problems; (h) If You purchase any content or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service; (i) For proper administering of the Website; (j) To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website); (k) To improve the services, content and advertising on the Website; (l) To protect the integrity of the Website; and (m) To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law. You acknowledge that apart from Your Personal Information, if You upload any content on the Website, such content may contain information including Personal Information and the same may be available to the other users of the Website. VNL will not be liable for the said disclosure and dissemination of such Personal Information to any third parties in any manner whatsoever. VNL may disclose aggregated information about the use of the Website, but it will never contain Personal Information. VNL does not disclose Personal Information to third parties in the normal course of operations. unless provided herein. However, in situations when VNL is legally obligated to disclose information to the government or other third parties or under a Court order, VNL will do so. VNL implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks. VNL will not be liable for any illegal act of any third party which breaches the security settings of the website.
I give VNL and/or its affiliated and group companies and/or their employees, agents, and its Retail network my consent and permission to send me communication about their products and services, offers and promotions, events, research, news, or any other communication related to VNL through phone, SMS, written communication, email, or any other legal means, from time to time. In light of the Telecom Regulatory Authority of India (TRAI) guidelines, I hereby authorise VNL and its agents and its Retail network to communicate with me through the phone and / or SMS and I agree that I am explicitly soliciting communication from VNL and its agents and its Retail network even if my number / numbers is / are registered in the National Do Not Call Registry By clicking on “Submit” I agree that VNL can use, collect, receive, possess, store, handle, process, disclose, transfer and use my data within and outside of my country as stated in its Privacy Policy available at: privacy policy page link. I understand that should I change my mind and choose to not receive offers based on my previous orders and my interests, I can inform VNL by sending an email to ccare.del@heroeco.com at any time to stop using my contact information to contact me or to send me any offers. All emails and newsletters from the Website allow you to opt out of further mailings.
The Website and any email sent to You may also contain/display third-party advertisements and links to other websites or products and services. VNL does not provide any Personal Information to these third-party websites or agents or advertisers, however VNL reserves the right to share with You the advertisement mailers on behalf of any other parties. If You choose to open the said third party advertisements, VNL will not be liable in any manner for the act/transaction/information sharing with the said third party. In the event a vehicle is listed at an incorrect price due to typographical, photographic, or error in pricing information, the company shall have the right to refuse or cancel any orders placed for vehicle listed at the incorrect price. VNL will contain links to other websites (“Linked Site”) on emails sent to You and the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, VNL unless expressly specified on the Website. VNL is not responsible for any form of transmission, whatsoever, received by You from any Linked Site. Accordingly, VNL does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does VNL control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages, or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by VNL of the website, the website’s provider, or the information on the website. The information provided by You to such third-party websites shall be governed in accordance with the privacy policies of such websites, and it is recommended that You review the privacy policy on any such websites prior to using such websites. If you have provided consent, it may be noted that VNL will not be in control of the Personal Information (shared with such entity or data generated based on your usage of such entity’s services) and Policy of such entity shall apply with respect to Your Personal Information. These third-party websites and advertisers may use technology to send the advertisements that appear on the Website directly to Your browser. In such cases, the third-party websites or advertisers automatically receive Your IP address. They may also use cookies, JavaScript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. VNL does not have access to or control over cookies or other features that such third-party websites and advertisers may use, and the information practices of these third-party websites and advertisers are not covered by this Policy. Please contact them directly for more information about their privacy practices.
VNL strives to ensure the security, integrity, and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure, or destruction. For this purpose, VNL adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where VNL stores Your personal data. Our internal security and privacy policies are periodically reviewed and enhanced, as necessary. VNL is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked to many other sites, and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control. Notwithstanding anything contained in this Policy or elsewhere, VNL shall not be held responsible for any loss, damage, or misuse of Your Personal Information, if such loss, damage, or misuse is attributable to a Force Majeure Event (as defined below). A “Force Majeure Event” shall mean any event that is beyond the reasonable control of VNL and shall include, without limitation, sabotage, fire, pandemic, epidemic, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
VNL will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization. VNL may disclose any information VNL may have about You (including Your identity) if VNL determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) VNL ‘s rights or property, or the rights or property of users of the Website, including VNL ‘s customers. VNL reserves the right at all times to disclose any information that VNL deems necessary to comply with any applicable law, regulation, legal process, or governmental request. Any Personal Information will be given to the government and law enforcement agencies for verification of identity, prevention, detection, investigation of including but not limited to cyber incidents, prosecution, and punishment of offences. VNL also may disclose Your information when VNL determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes. You acknowledge and agree that VNL may preserve any communication by You with VNL through the Website or any Service, and may also disclose such data if required to do so by law or if VNL determines that such preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of VNL , its employees, users of, or visitors to, the Website, and the public.
By accessing the Website, You have agreed to the terms set out in this Policy. Unless stated otherwise, the Policy applies to all information that VNL has about You and Your account. By using this Website and the products, content and services provided on the Website, You agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third party vendors or agents of VNL such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate VNL in providing certain functions. VNL will not be liable in whatsoever manner for the information shared by You on the third-party payment gateway operator. VNL may make changes to this Policy, from time to time at VNL ‘s sole discretion or on account of changes in law, however the revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes. VNL may e-mail periodic reminders of the notices and conditions, unless You have instructed VNL not to, but You should check the Website frequently to see recent changes. Notwithstanding the above, VNL shall not be required to notify You of any changes made to the Policy. If You choose to visit the Website, Your visit and any dispute over privacy is subject to this Policy. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. You and VNL agree to submit to the personal jurisdiction of the courts located in Delhi jurisdiction with respect to any legal proceedings that may arise in connection with this Policy and use of the website. The failure of VNL to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. VNL does not guarantee it will take action against all breaches of this Policy. Except as otherwise expressly provided in this Policy, there shall be no third-party beneficiaries to this Policy.
Each paragraph of this Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context.
The decision or declaration that one or more of the paragraphs are null and void shall have no effect on the remaining paragraphs of this Policy.
For any query or assistance, feel free to contact shashwat.nagpal@vnl.in with subject line-PRIVACY POLICY. Copyright © VNL All rights reserved.
I hereby acknowledge that I have read this Policy and consent for my data to be collected, processed, shared, and stored by VNL in accordance with the procedures and policies mentioned herein.
I hereby give my consent to VNL to collect, process, share, store and anonymise my Personal Information in accordance with the procedures and policies mentioned herein.
